Terms of Services

Terms and conditions of use for Intuitu Mobile Application

TERMS AND CONDITIONS OF USE FOR INTUITU MOBILE APPLICATION

Version 1.1, 24.05.2023

1. SCOPE OF TERMS OF USE

1.1. Nokian Tyres plc, registered address at Pirkkalaistie 7, 37100 Nokia, Finland, (hereinafter ”Nokian Tyres”), specializes in producing tires and offering tire related services.

1.2. INTUITU mobile application (“Application”) is a mobile application through which Nokian Tyres delivers to the user of the Application (“User”) information about their tires and offers definable alerts to User as well as other tire-related services and features such as tire registration (”Service”). User means any individual who uses the Service either for their own private purposes or on behalf of a corporate entity they represent (“Company”). The information provided through the Service may include for example information about tire pressure and tire temperature as well as definable alerts related to the same.

1.3. Application is part of the INTUITU system, which, in addition to the Application, also includes sensors attached to certain Nokian Tyres branded tires manufactured by or for Nokian Tyres or its subsidiaries (“Tires Equipped With Sensors”). The sensors are connected to the Application via Bluetooth connection.

1.4. These general terms and conditions of use for Service (“Terms of Use”) shall be applied to the use of the Service and any updates thereto.

1.5. The following order of precedence shall be applied to any terms and conditions applicable to Service: (1) mandatory legislation, (2) special terms agreed upon with the User or a Company that the User represents (if applicable) and (3) these Terms of Use.

1.6. A binding service usage agreement for Service is created when the User accepts these Terms of Use in the Application or otherwise. The service usage agreement remains in full force while User uses the Application.

1.7. By agreeing to these Terms of Use the User commits to the terms not only on their own behalf but also on behalf of a Company they represent. What is stated as to User under these Terms of Use applies equally to the Company represented by the said User.

1.8. The sale and delivery of Tires Equipped with Sensors is governed by a separate agreement.

2. USING THE SERVICE

2.1. In order to use the Application, the User must register to the Service through an online registration process and establish a user account. Registration is made by inserting the requested information into the Application. The information to be given upon registration includes User’s contact details.

2.2. Upon registration User confirms that User has read and acknowledged both INTUITU Privacy Statement and these Terms of Use, and that User accepts these Terms of Use of Service and undertakes to comply with them when using Service.

2.3. Service verifies User’s email address during the registration procedure by sending an email to the address given. The User is given a code in the email which must be inserted into the Application by the User, whereby User confirms and authenticates its previously inserted email address (double opt-in).

2.4. In order to be able to use the Service the User must have, at User’s expense,

i. mobile device (with a compatible operating system as defined by Nokian Tyres from time to time)

ii. Application installed to a compatible mobile device,

iii. Tires Equipped With Sensors installed on the User’s vehicle for use of tire sensor features of the Application,

iv. internet access for the registration and use of online features of the Application and

v. Application paired with the Tires Equipped With Sensors via a Bluetooth connection for use of the smart tire features of the Application.

2.5. User is entitled to use Service as long as (i) User has an active user account and (ii) User fulfils its obligations as they are set out in these Terms of Use and any other contractual obligations User may have with regard to Service and/or Nokian Tyres or its subsidiaries.

2.6. Application can be downloaded on multiple mobile devices each of which must be separately paired with the Tires Equipped With Sensors in the Application.

2.7. Nokian Tyres may offer to User as a part of Service and/or in connection with Service, other Services or products, which may be chargeable.

2.8. When User registers for Service or whilst using Service, User can separately give its consent for Nokian Tyres or its third party partners whose operations are connected with Nokian Tyres’ operations as part of Service, to use User´s contact information, as generated from Service, in order to send marketing messages or other commercial communications regarding other products or Services of Nokian Tyres or its third party partners to the User.

2.9.The applicable laws, regulations and authority decisions, including laws governing the operation of a motor vehicle , must be followed by User at all times while using the Application. The User is responsible for using the Service in compliance with all applicable laws.

3. SERVICE AVAILABILITY AND CONTENTS

3.1. Service is usually available 24/7 to User, except for when software updates, modifications and maintenance to Service and other technical and operational reasons may exceptionally cause interruptions in Service for the duration of such measures. User hereby accepts that there may be interruptions and downtime in Service. Provision of software updates is at the sole discretion of Nokian Tyres and Nokian Tyres makes no warranties related thereto.

3.2. User accepts that Nokian Tyres may change the content of Service or may replace it with new features or functionalities or make other changes to Service and the service concept.

3.3. Nokian Tyres is at all times at its sole discretion entitled to close, block or suspend Service or restrict its use for any reason in which case section 6.5 applies.

4. ORGANISATIONS ACCOUNTS

4.1. User must join an organisation account (“Organisation”) in the Application. To join an Organisation User must either (a) create an Organisation in the Application upon registration or (b) be invited to an existing Organisation by an organisation account manager. A User that has created an Organisation is the organisation account manager (“Account Manager”) of the Organisation.

4.2. Multiple Users and multiple vehicles with Tires Equipped With Sensors can be added under one Organisation in the Application. A vehicle with Tires Equipped With Sensors can be added to only one Organisation at a time. User can be a member of one Organisation at a time.

4.3. In the Application, Account Manager can send invitations to new Users to register to the Service and to join an Organisation.

4.4. Only the Account Manager of an Organisation can manage the vehicles in the Application by adding or removing vehicles.

4.5. Account Manager can remove any User from the Organisation at any time. Organisation account is deleted when all Users, including all Account Managers, are removed from the Organisation by any Account Manager.

4.6. Account Manager may nominate other User’s as Account Managers.

4.7. The names and email addresses of Users that have joined an Organisation are visible to all other Users of the same Organisation. If a vehicle is connected to the Application, real-time information about whether a vehicle is in active mode (vehicle is moving) is visible to all Users of an Organisation. No history data regarding the vehicle status and no vehicle location data is disclosed to Organisations´ Users. By stopping the Application from collecting data either by logging out from the Application, or turning off Bluetooth, User can stop sharing the vehicle status to other Users.

5. RIGHTS AND RESPONSIBILITIES OF THE USER

5.1. Nokian Tyres grants User a personal, non-transferable and non-exclusive access right to Service for the duration specified in section 2.5 and in accordance with these Terms of Use.

5.2. User is responsible for ensuring that (i) it has the right to disclose the user information and technical information requested for Service to Nokian Tyres and (ii) that Nokian Tyres has the right to use this information for implementing and developing this Service and to disclose information to other User’s in accordance with section 4.7.

5.3. User ensures that at the time of its registration the information it discloses to Service is correct, complete, suitable for the purpose and up-to-date. User is responsible for the whole duration of its usage time of Service for correcting or updating its incorrect or changed information in Service.

5.4. If the vehicle with Tires Equipped With Sensors is no longer owned or controlled by the User or an Organisation under which the vehicle has been added, the User or Account Holder, as applicable, must immediately remove a vehicle from the Application. A new owner or controller of the vehicle with Tires Equipped With Sensors can add the vehicle with Tires Equipped With Sensors in the Application or by contacting [email protected].

5.5. User is always responsible for storing and using its personal login details to Service in a secure manner and shall not reveal the login details to any third parties or otherwise allow third parties to use them. User is not exempted from liability, if Service was accessed with User devices or login details or otherwise Service was de facto used by a third party instead of User.

5.6. User must notify Nokian Tyres immediately, if User has reason to believe that a third party has gained access to or knowledge of User´s login details.

5.7. User is responsible for ensuring that his or her mobile device is compatible with the Service. User is also responsible for ensuring that the mobile device it uses to access Service functions appropriately with regard to data security.

5.8. User is responsible for any cellular data transfer charges that may incur as result of the use of the Application.

5.9. User is responsible for complying with any instructions from Nokian Tyres with regard to using Service and/or INTUITU system.

5.10. If User notices any errors or malfunctions in Service, it is recommended that User notifies Nokian Tyres about such incident without delay by email at the following address [email protected].

6. LIABILITY

6.1. Nokian Tyres' liability is always limited to the direct damages caused by Service to User. However, Nokian Tyres´ aggregate liability shall in no event exceed 1.000 EUR. Insofar as permitted by mandatory legislation, Nokian Tyres shall not be liable for any indirect or consequential damages caused by Service (or by using Service) to User or any third party.

6.2. Nokian Tyres shall not be liable for any damage that is caused by User´s own error, omission or other negligence, a functionality or malfunction of User´s device, unauthorized use of User´s login details or User´s non-compliance with these Terms of Use or other contractual terms or instructions concerning Service.

6.3. Nokian Tyres is never responsible for incorrect or incomplete User information registered and saved in Service, insofar as (i) this information has been provided by User to Service; or (ii) the information has otherwise been obtained from User; or (iii) User has neglected to promptly correct or update its information in Service.

6.4. User acknowledges that Service is set up to provide information about tire pressure and tire temperature and to provide definable alerts on tire condition. Service and INTUITU system are not intended to detect all characteristics of tires but serves as an additional method of monitoring tire condition. The Service and INTUITU system are not a substitute for regular tire condition checks and manual inspections. Service and INTUITU are not designed or classified for use in safety critical situations such as transporting hazardous substances (ADR) and should not be integrated or modified into any such systems. A person who drives a motor vehicle must always conduct necessary tire checks, as instructed by respective vehicle manufacturer and/or tire company.

6.5. Nokian Tyres will not be liable, insofar as this is permitted by mandatory legislation, for any damages, charges, or costs incurred by User due to Service being unavailable or Service or INTUITU system containing delays or errors, including but not limited to inaccurate or false pressure or temperature readings of tires. Nokian Tyres is not responsible for any loss of data resulting from the use of the Service.

6.6. Nokian Tyres is not liable for any damages caused by Service, if (i) they are caused by a failure, delay or interruption in the communication networks or otherwise by a telecom operator's Services; or (ii) they are caused by other similar situation that is not attributable to Nokian Tyres.

6.7. Nokian Tyres is not liable for damages caused by a so-called force majeure event or any similar event that makes it impossible or unduly difficult to deliver Service. A force majeure event refers for example to the following: hurricane, meteorite, earthquake, flood and other natural disasters; fire, explosion or other accidents; restlessness, rebellion, mobilization, terrorism, war and other events related to public order; embargo, boycott, import ban, seizure, and other commercial and governmental acts; industrial actions and interruption in public transport; outbreak of epidemic or pandemic; or other similar unexpected or exceptional occurrences and circumstances.

6.8. As far as permitted by applicable mandatory law, User may not make a claim or bring proceedings relating to the Service or otherwise under these Terms of Use against any subsidiaries of Nokian Tyres. In any case, what is agreed in this section 6 applies also to any claims made by User relating to the Service or otherwise under these Terms of Use against any subsidiary of Nokian Tyres.

6.9. To be entitled to claim damages, User must notify Nokian Tyres about the claim it has regarding Service within a reasonable time and at latest within fourteen (14) days of the occurrence of the damage. Such notification can be made in writing by email to the address of Service: [email protected].

6.10. User is liable for damages caused by Service to Nokian Tyres, if such damages are due to User´s error or omission or User´s non-compliance with its contractual obligations or any instructions concerning the usage of Service.

6.11. In the event of a damage or threat thereof, User must take such necessary actions that can reasonably be expected in such a situation, or that Nokian Tyres requests from User, to prevent or limit the damage.

6.12. What is stated in this section 6 regarding the limitation of liability, shall not apply, if damage concerning Service is caused by gross negligence or a wilful act.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. All copyrights and other intellectual property rights relating to Service, including its improvements, updates and contents, remain the exclusive and sole property of Nokian Tyres or, respectively, the property of their licensors or other rights holders. Nokian Tyres does not transfer or assign to User any rights of ownership, intellectual property or any other special rights, in addition to what is expressly provided in these Terms of Use.

7.2. User does not have the right to modify, copy, publish, distribute, transmit, sell, lease, lend, transfer, grant access rights or in any other way dispose of Service or impose any other measures on Service or its software.

7.3. User may not reverse engineer, translate, disassemble, or otherwise investigate Service or its software for the purpose of finding out Service´s functionalities.

8. SUSPENSION AND TERMINATION OF THE SERVICE

8.1. User may terminate Service by requesting an account removal in the Application or by contacting Nokian Tyres at [email protected].

8.2. Once the Service is terminated, all data related to the User is anonymised. However, vehicle data is anonymised when a vehicle is removed from Organisation or when an Organisation to which the vehicle has been added is deleted. If the User is the only user of an Organisation, the vehicle data is anonymised upon termination of the Service by the User.

8.3. User’s right to use Service ends immediately after User has terminated Service, as is described in section 8.1 above.

8.4. Nokian Tyres may, without notice and without any liability, immediately suspend or terminate User’s use of Service and block User’s user account or Organisation account for Service permanently or temporarily, if User breaches these Terms of Use or otherwise uses Service in a way that may cause harm or damage to Service, Nokian Tyres or third parties.

8.5. The termination of Service shall not affect User’s responsibilities that have arisen before the termination of Service or before deleting User’s personal data.

8.6. User´s user information and user account will be removed from Service as soon as possible after the User relationship has ended and at the latest five (5) years after User last logged in to Service (passivity), unless applicable laws require Nokian Tyres to keep some information for a longer period.

9. PROCESSING OF PERSONAL DATA

9.1. Nokian Tyres processes personal data in Service in accordance with the General Data Protection Regulation (GDPR) and the provisions of applicable national data protection legislation.

9.2. Nokian Tyres processes personal data in connection with Service for the purposes of implementing and developing Service, User communication, customer service, processing of claims and marketing. User acknowledges that the data generated by the INTUITU sensor regarding the use of the Tires Equipped With Sensor can be used in handling of claims concerning the INTUITU sensor and/or Tires Equipped with Sensor.

9.3. Nokian Tyres’ processing of personal data in connection with Service is described in more detail in INTUITU Privacy Statement, which is available in the Application and/or on Nokian Tyres’ data privacy website (https://www.nokiantyres.com/privacy-statement/ ).

9.4. Before registering and starting to use Service, User is expected to read the INTUITU Privacy Statement. User acknowledges the processing of its personal data for the purposes described in the Privacy Statement and accepts the use of its personal data in accordance with these Terms of Use.

9.5. As described in the INTUITU Privacy Statement, User can at any time delete its personal data from Service by sending such a deletion request to [email protected]. Deleting personal data will also immediately result in the termination of Service as described in section 8.2 of these Terms of Use.

10. DIRECT MARKETING

10.1. Nokian Tyres may send User communications messages regarding Service and, based on User's separate marketing consent, Nokian Tyres may send electronic marketing messages regarding other Services and products of Nokian Tyres and/or third parties, whose operations relate to Nokian Tyres’ operations.

10.2. User may always withdraw its consent for direct marketing in the Application or simply by clicking the unsubscribe link in the marketing messages or by contacting Nokian Tyres by email at the address of [email protected].

10.3. For clarity, User´s act of withdrawing its marketing consent does not affect Nokian Tyres ' right to keep sending User such other messages by email or by other mode of communication, which are necessary for managing or delivering Service.

11. CHANGES AND TRANSFERS OF RIGHTS

11.1. Nokian Tyres may unilaterally, and at its sole discretion, change these Terms of Use of Service by publishing the changed Terms of Use in the Application. It is User´s responsibility to check for any changes to the Terms of Use.

11.2. If User continues to use Service after they have been informed about changes in these Terms of Use or information on such changes has been published on the Application, this indicates that User accepts the changes of Terms of Use as such.

11.3. Nokian Tyres has the right to assign or transfer any and all rights arising out of the Service and these Terms of Use within the group of its affiliated companies and/or with third parties, entirely or in part, without User´s authorization.

11.4. Nokian Tyres is entitled to use, without any restrictions, sub-processors and third-party Service providers in the implementation and development of Service.

11.5. User shall not be entitled to transfer any of its user rights and/or obligations relating to Service, as set forth in these Terms of Use, to a third party without a prior written consent from Nokian Tyres.

12. APPLE SPECIFIC PROVISIONS

12.1. If User has downloaded the Application from the Apple Inc. (“Apple”) App Store or is using the Application on an iOS device, User acknowledges that they have read, understood, and agree to the following notice regarding Apple: These Terms of Use are between Nokian Tyres and User, not Apple. Nokian Tyres is solely responsible for the Application and any content produced on it. If there are any conflicts between these Terms of Use and the Apple Store Terms of Service, the Apple Store Terms of Service will apply. The licence granted to User is for use on Apple-branded products, owned or controlled by User. The Application may be used or accessed by other accounts associated with User via Family Sharing or volume purchasing. If User needs support with respect to the Application, User should contact Nokian Tyres ([email protected]) and not Apple, as Apple is under no obligation to help with any support or maintenance questions. In the event of any failure of the Application or Service to conform to any applicable warranty, User may notify Apple, and Apple will refund any purchase price that User may have paid for the Application to User: and User agrees that to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, damages, costs or expenses attributable to any failure to conform to any warranty will be the responsibility of Nokian Tyres. Apple is not responsible for addressing any claims by User or any third party relating to the Application, including (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and (iv) claims with respect to intellectual property infringement. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Application infringes that third party’s intellectual property rights. User represents and warrants that (i) User is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a ‘terrorist supporting’ country; and (ii) User is not listed on any U.S. Government list of prohibited or restricted parties. User must comply with applicable third party terms of agreement when using the Application. Apple, and Apple subsidiaries are third party beneficiaries of these Terms of Use, and upon User’s acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against User.

13. SEVARABILITY

13.1. These Terms of Use shall not limit the User’s rights under the applicable mandatory law.

13.2. If one or more provisions of these Terms of Use were to be declared null or void, the other provisions remain valid and enforceable.

14. APPLICABLE LAW AND COURT OF JURISDICTION

14.1. The laws of Finland, with the exclusion of any provisions regarding its choice of law, shall apply to these Terms of Use. Any disputes and/or claims arising out of Service shall be primarily resolved by amicable negotiations between User and/or Company and Nokian Tyres.

14.2. In case of dispute, controversies or claims between Nokian Tyres and any individual User alone without any involvement of a Company the User may represent, the dispute, controversy or claim arising out of or relating to the Service, or these Terms of Use, or the breach, termination or validity thereof, shall be settled by the district court of Pirkanmaa unless pursuant to mandatory applicable law any other court has jurisdiction over the dispute. In case of any involvement of a Company in a dispute, controversy or claim, the section 14.3. shall be applied as regards to resolving the dispute, controversy or claim between Nokian Tyres and the individual User, instead of applying this section 14.2.

14.3. In case of dispute, controversies or claims between Nokian Tyres on the one hand and a Company alone or together with the User representing the Company on the other hand, the dispute, controversy or claim arising out of or relating to the use of the Service, or these Terms of Use, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one. The seat of arbitration shall be Tampere, Finland. The language of the arbitration shall be English unless otherwise agreed between the Parties.

General terms and conditions - Nokian Heavy Tyres

1.1. The following definitions shall apply to these General Terms of Delivery and to any Agreement:

1. DEFINITIONS

“Agreement” shall mean a signed document (including its appendices) referring to these General Terms of Delivery or to which these General Terms of Delivery are attached or any other agreement between the Parties concluded as stipulated in section 2.2.

“Buyer” shall mean a Party purchasing the Products.

“Force Majeure Event” shall mean events beyond the control of a Party which occur after the Agreement entered into force and which were not reasonably foreseeable at the time the Agreement entered into force and whose effects are not capable of being overcome without unreasonable expense and/or loss of time to the Party concerned. Events of Force Majeure will include (without being limited to) epidemic, pandemic, war, civil unrest, strikes, lockouts and other general labour disputes, acts of government, natural disasters, exceptional weather conditions, breakdown or general unavailability of transport facilities, accidents, f ire, flood, explosions and general shortages of energy.

“Intellectual Property Rights” shall mean patents (including petty patents and utility models), design patents, and designs (whether or not capable of registration), copyright, trademark, service mark, and any other form of statutory or common law intellectual property protection of any kind; and applications for any of the foregoing including without limitation reissues, divisions, or other continuations thereof, in all jurisdictions, where applicable.

“Party” shall mean either Nokian Tyres or the Buyer.

“Products” shall mean tires, tire sensors, studs and anti-slip devices, or other products developed and manufactured by or for Nokian Tyres. The Products shall be those specified in the Agreement or those agreed between the Parties from time to time.

“Nokian Tyres” shall mean Nokian Tyres plc and any of its affiliate companies.

“Restricted Person” shall mean a person, organization or entity that is: (i) listed on a sanctions list, including but not limited to “Specifically Designated Nationals and Blocked Persons” maintained by OFAC in U.S., “Consolidated List of Financial Sanctions Targets in the UK” maintained by HMT in UK; (ii) located or resident in or incorporated under the laws of a country or territory that is, or whose government is, the target of a country-wide or territory-wide Trade Restriction; (iii) owned or controlled by a Restricted Person; or (iv) otherwise a target of a Trade Restriction.

“Trade Restrictions” shall mean export and import laws, orders, and licenses, embargoes, sanctions of an economic, commercial or financial nature, regulations on sectors subject to restrictions (such as use for military purposes), regulations concerning Restricted Persons and other restrictive measures of similar nature, as existing, amended, supplemented and substituted from time to time, administrated, enacted or enforced by United Nations, United States of America (including OFAC), European Union or any of its member states, countries of European Economic Area, United Kingdom (including HTM), any other competent jurisdiction or any competent authority of the above. Trade Restrictions also include any other restrictions that may have any direct or indirect impact of any nature on Nokian Tyres or its subsidiaries irrespective of the country/government/ authority by which the Trade Restriction is administered, enacted or enforced.

2. ENTRY INTO FORCE OF AGREEMENT

2.1. The Agreement enters into force when signed by both Parties.

2.2. The Agreement enters also into force when the Buyer accepts in writing Nokian Tyres’s tender regarding the delivery of the Products or when Nokian Tyres accepts the Buyer’s purchase order regarding the delivery of the Products in writing or by delivering the Products specified in such purchase order.

2.3. No Buyer ́s terms in Buyer ́s request for tender, purchase order or any other document will form part of the Agreement unless specifically approved in writing by Nokian Tyres. The Buyer expressly waives any right to rely on such terms.

3. PRODUCTS AND SERVICES

3.1. Nokian Tyres reserves the right to apply quantity limits on any purchase order, to reject all or part of a purchase order, and to discontinue or make changes to Products without notice, even if Buyer has already placed a purchase order. Also, even if a purchase order has been accepted, Nokian Tyres may subsequently cancel such purchase order in whole or in part due to product unavailability (including without limitation, any discontinuation of the Product).

3.2. Nokian Tyres may offer ancillary services related to the Products such as mobile applications for tire monitoring. Services are subject to separate terms and conditions with which Buyer undertakes to comply when using the services.

4. DELIVERY

4.1. The delivery term of the Products shall be FCA, premises named by Nokian Tyres (Incoterms 2020), unless otherwise agreed by the Parties.

4.2. The Buyer shall inspect the Products after the delivery. The delivery shall be deemed accepted if the Buyer has not presented Nokian Tyres with a written remark regarding the delivery of the Products within seven (7) days from the delivery date.

4.3. Nokian Tyres shall deliver the Products at the agreed time of delivery. If the time of delivery has not been agreed in writing, Nokian Tyres shall deliver the Products within a reasonable time from the entry into force of the Agreement provided that the Products are available or, if the Products are not available, within a reasonable time after they become available. Even though Nokian Tyres agrees to take all commercially reasonable measures to meet the agreed delivery dates, the Buyer acknowledges and agrees that Nokian Tyres shall not be liable for its failure to meet the agreed delivery dates.

4.4. If Nokian Tyres has outstanding due receivables from the Buyer, Nokian Tyres has the right to refrain from delivering the Products until the Buyer has settled the due payments in full. In such an event, the agreed delivery time will be extended correspondingly.

4.5. Nokian Tyres shall be entitled to make also partial deliveries. irrespective of the country/government/ authority by which the Trade Restriction is administered, enacted or enforced.

5. PRICE AND TERMS OF PAYMENT

5.1. The prices of the Products have been agreed in the Agreement. Unless otherwise agreed in writing, Nokian Tyres’ price list in force at the time of entry into force of the Agreement shall be applied. Nokian Tyres can issue changes to applicable price lists with a prior notice of one (1) moth. Prices do not include any value added or similar taxes, which shall be added to all prices according to the laws and regulations in force at the time of the delivery. All Products shall be invoiced and payments made in Euro currency (EUR).

5.2. When the amount of or basis for taxes or other public payments changes before the delivery of the Products, either due to regulation change or change in the practice, Nokian Tyres has the right to adjust the prices of the Products correspondingly.

5.3. Unless otherwise stipulated by Nokian Tyres in writing, any offer issued by Nokian Tyres to the Buyer is valid for three (3) months from the date of issuance of the offer.

5.4. Unless otherwise agreed in writing, the Products will be invoiced after the date of delivery. Payment shall be due within thirty (30) days of the date of the invoice. The Buyer is obliged to pay eleven and a half (11.5) percent of annual interest on overdue payments beginning from the due date.

5.5. If Nokian Tyres has agreed to grant credit to the Buyer for the payment of the Products, Buyer is upon Nokian Tyres ́ request obliged to provide Nokian Tyres all necessary financial information (including but not limited to financial statements of the company) that is needed to grant the credit and assess the creditworthiness of the Buyer during the credit period. The obligation to provide financial information to Nokian Tyres continues as long as there is any open credit i.e. unpaid receivables from Buyer. For sake of clarity, the granting of any credit is at the sole discretion of Nokian Tyres and subject to a separate

6. TRANSFER OF RISK AND TITLE

6.1. Products delivered shall remain, to the extent permitted by applicable law, the property of Nokian Tyres until the Buyer has paid the price of the Products and the value added or similar taxes related to the respective Products. The Buyer shall give Nokian Tyres all necessary assistance in taking any measures to protect Nokian Tyres’ title to the Products.

6.2. Until the title to the Products passes to the Buyer in accordance with Section 5.1 above, the Buyer shall store the Products at no costs to Nokian Tyres separately from all other products in its possession and mark the Products so that they are clearly identified as Nokian Tyres’ property.

6.3. Notwithstanding the fact that the Products remain the property of Nokian Tyres, the Buyer may sell or use the Products in the ordinary course of the Buyer’s business at full market value for the account of Nokian Tyres. Any such sale or use shall be a sale or use of Nokian Tyres ’s property by the Buyer and the Buyer shall act as the principal when making such sales or dealings. Until the title to the Products passes from Nokian Tyres to the Buyer, the entire proceeds from the sale or other dealings of the Products shall be held in trust for Nokian Tyres and shall not be mixed with other money or paid into any overdrawn bank account of the Buyer and shall be at all times identified as Nokian Tyres’ money. Also, until the title to the Products passes from Nokian Tyres to the Buyer, the Buyer shall assign its outstanding claims arising from the resale of the Products to Nokian Tyres as a security for Nokian Tyres’ claims.

6.4. Until the title to the Products passes from Nokian Tyres to the Buyer, the Buyer shall upon Nokian Tyres ́ request return the delivered and unsold Products to Nokian Tyres. If the Buyer fails to do so, Nokian Tyres may enter upon any premises owned or occupied or controlled by the Buyer where the Products are supposed to be situated and repossess the Products. Upon such repossession, the rights of the Buyer under the Agreement with respect to the Products in question shall terminate.

6.5. The Buyer shall not pledge any of the Products which are still owned by Nokian Tyres. Without prejudice to any other rights of Nokian Tyres, if the Buyer does so, all sums whatsoever owed by the Buyer to Nokian Tyres shall become immediately due and payable.

6.6. The Buyer shall insure and keep insured the Products to their full market value against all risks to the reasonable satisfaction of Nokian Tyres until the date when the title to the Products passes from Nokian Tyres to the Buyer, and shall whenever requested by Nokian Tyres produce a copy of the respective insurance policy. Without prejudice to the other rights of Nokian Tyres, if the Buyer fails to do so, all sums whatsoever owed by the Buyer to Nokian Tyres shall become immediately due and payable.

6.7. Notwithstanding the fact that the title to the Products shall remain with Nokian Tyres in accordance with the above provisions, the risk of damage or loss of the Products shall pass to the Buyer at the following times: (a) in the case the Products are to be delivered at Nokian Tyres ́s premises, at the time when Nokian Tyres notifies the Buyer that the Products are available for collection; or (b) in the case the Products are to be delivered otherwise than at Nokian Tyres ́s premises, at the time determined in the applicable delivery term.

7. WARRANTIES

7.1. Nokian Tyres ́ warranty terms concerning the Products are set out in Nokian Heavy Tyres ́ limited warranty terms valid at the time of the delivery. EXCEPT AS SET FORTH IN SUCH WARRANTY TERMS, THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. To the maximum extent permitted by the applicable law, Nokian Tyres shall have no other obligations or liabilities with respect to any possible defect or deficiency in the Products delivered hereunder than as set forth in the above- mentioned warranty terms.

8. LIABILITY AND CLAIMS

8.1. To the extent permitted by the applicable law, under no circumstances shall Nokian Tyres ́ liability under this Agreement exceed the invoice price of any Products with respect to which a claim is made.

8.2. Under no circumstances shall Nokian Tyres be liable under this Agreement for any indirect or consequential damage or loss, including without limitation any increased costs or expenses, or loss of profit, business, contracts, revenues or anticipated savings.

8.3. When Nokian Tyres has expressly agreed with the Buyer on the return of any of the delivered Products to Nokian Tyres, the Buyer assumes full responsibility for ensuring that the Products are placed in Nokian Tyres’ possession. Nokian Tyres shall not accept any liability for any loss of any Products in transit.

8.4. The Buyer acknowledges and agrees to that any data generated by Nokian Tyres ́ digital services regarding the use of Products can be used in processing of claims made by the Buyer towards Nokian Tyres.

9. SPECIFICATIONS AND INTELLECTUAL PROPERTY RIGHTS

9.1. The weights, dimensions, capacities, prices, performance ratings and other data included in catalogues, prospectuses, circulars, advertisements and price lists and other similar information regarding the Products, as expressed in Nokian Tyres ́ general product information, constitute an approximate guide. This data shall not be binding on Nokian Tyres, save to the extent that it is by reference expressly included in the Agreement.

9.2. No right or license is granted under the Agreement to the Buyer under any patent, trademark, copyright, registered design or other Intellectual Property Rights, except for the right to use or resell the Products.

9.3. All Products sold in retail packaging may be resold by the Buyer only in the packaging supplied by Nokian Tyres and in no case may any trademark other than those applied by Nokian Tyres be marked on or applied in relation to the Products.

10. CONFIDENTIALITY

10.1. The Buyer undertakes to keep confidential all terms and conditions of the Agreement and its appendices, as well as all information given on Nokian Tyres’ or its business partners’ operations, products and services and any information regarded as trade secrets of Nokian Tyres. The Buyer shall not (and shall secure that its directors, agents and employees shall not) be entitled at any time without prior written consent of Nokian Tyres to disclose Nokian Tyres’ confidential information to any third party or to use it whether directly or indirectly for other purposes than in accordance with the Agreement. The obligation of confidentiality shall survive the termination of the Agreement and remain in force for five (5) years thereafter.

10.2. The Section 10.1 shall not apply to any information which (i) the receiving Party can prove to have been in its possession at the date of receipt or (ii) which is or becomes public knowledge otherwise than through a breach of an obligation of confidentiality.

11. INTEGRITY AND CODE OF CONDUCT

11.1. The Nokian Tyres’ Code of Conduct applies to the business relationship between the parties (available at Nokian Tyres’ webpages). The Buyer agrees to comply with the principles set out therein, as amended from time to time.

11.2. The Buyer further warrants that the Buyer or any individuals or entities acting for or on behalf of the Buyer have not violated any applicable laws and regulations related to anti-trust and competition, anti-corruption or money laundering and warrants that applicable anti-trust and competition, anti-corruption or money laundering laws and regulations are complied with in all its activities.

12. DATA PRIVACY

12.1. As a part of the cooperation under the Agreement, Nokian Tyres may collect and processes personal data about the representatives of the Buyer. Nokian Tyres processes the personal data in accordance with applicable data protection legislation. More information about for what purposes and how personal data is collected and processed by Nokian Tyres is available in Nokian Tyres’ Privacy Statement, which is available at https://www.nokiantyres.com/privacy-statement/.

12.2. Unless otherwise agreed, the cooperation under the Agreement does not include any processing of personal data by one party on behalf of the other party, or any sharing or disclosure of personal data, and the parties agree that each party is independently responsible for complying with applicable data protection legislation with regard to the personal data they may process.

12.3. If the cooperation under the Agreement would include disclosing personal data from one party to another, but no party processes personal data on behalf of the other party, the original controller of the personal data shall be responsible for ensuring that there is a legal basis for such disclosure.

13. TRADE RESTICTIONS AND IMPORT/EXPORT CONTROLS

13.1. The Buyer warrants that it will comply in all respects with any Trade Restrictions for every Product delivered to the Buyer. The Buyer also assures that other individuals or entities acting for or on behalf of the Buyer comply with the Trade Restrictions.

13.2. The Buyer warrants that neither it nor any other Buyer belonging to same group of companies, nor any owner, beneficial owner, member of their board of directors nor any of their managing director nor any other director, employee, agent or representative or of any member of the group is currently a Restricted Person or have ever been a Restricted Person. The Buyer undertakes to inform Nokian Tyres without delay if any person or Buyer mentioned above shall become subject to a Trade Restriction.

13.3. Accordingly, the Buyer undertakes: a) to obtain, at its own expense, any licenses, shipping documents and authorizations or approvals to export or import the Products as may be required; and b) not to advertise, market, promote, sell, lease or otherwise transfer the purchased Products to Restricted Person or to restricted countries/areas subject to Trade Restriction; and c) not to advertise, market, promote, sell, lease or otherwise transfer the purchased Products for the purpose of using them in restricted sectors, insofar as the transfer is restricted according to a Trade Restriction and insofar as a license or approval has not been obtained; and d) to comply with any applicable Trade Restrictions with regard to issuance of payments and finance associated with the Products.

13.4. The Buyer shall indemnify Nokian Tyres and hold Nokian Tyres harmless from and against any damages, liabilities or costs resulting from the Buyer’s violation or alleged violation of the Trade Restrictions.

13.5. Nokian Tyres retains the right to cancel or delay delivery of any Product at any time without penalty or liability of any nature, as, at the sole discretion of Nokian Tyres, required with respect to a Trade Restrictions. The delivery may be delayed until a license, approval or similar is granted or for the duration of the restriction. If purchased Products are transferred in violation of the Trade Restrictions, Nokian Tyres shall not be obligated to provide any warranty for the Products transferred.

13.6. Nokian Tyres is, at their sole discretion, also entitled to terminate the Agreement with immediate effect without penalty or liability of any nature if a delivery of any Product or any other performance of either Party under the Agreement may result in violation of any Trade Restriction.

13.7. Nokian Tyres shall be entitled to audit the Buyer’s compliance with obligations relating to these matters. The Buyer shall supply on request all necessary information to verify compliance.

13.8. As a customer of Nokian Tyres, the Buyer may have been required to provide certain information of the Buyer to Nokian Tyres in accordance with Nokian Tyres’ client onboarding process before the signing of this Agreement. The Buyer undertakes to inform Nokian Tyres immediately if there are any changes to the information provided as part of Nokian Tyres’ customer onboarding process.

14. TERM AND TERMINATION

14.1. The Agreement shall be in full force and effect (i) until Parties’ obligations under the Agreement have been fulfilled or (ii) in case of a continuous agreement until terminated by either party for any reason with at least three (3) months prior written notice. Termination of a continuous Agreement in accordance with this section

14.1 shall not relieve neither Party from any obligations related to orders accepted before termination.

14.2. The Agreement may be terminated with immediate effect by the non-defaulting Party with a written notice to the other Party in the event that (a) the other Party commits a material breach of the Agreement and fails to remedy such breach (if capable of being remedied) within thirty (30) days after having been notified thereof in writing; or (b) the other Party commits an act of bankruptcy, is placed in liquidation or becomes otherwise incapable of fulfilling its financial obligations under the Agreement, or should it become apparent that any of the above occurrences shall take place.

14.3. Furthermore, the Agreement may be terminated with immediate effect with a written notice by Nokian Tyres to the Buyer in the event that (a) there is a direct or indirect change of ownership or control or other substantial change in the management, staff or the business operations of the Buyer which may adversely affect achieving the purpose of the Agreement; (b) Buyer violates any of its obligations under sections 9, 10, 11, 12 or 13; or (c) the Buyer enters into an agreement with a third party or engages itself in any activity which prejudices the confidentiality of Nokian Tyres’ confidential material or information.

14.4. Upon termination of the Agreement due to the Buyer’s breach, Nokian Tyres shall have the right to do one or more of the following: (a) revoke any express or implied authority to sell, resell, use or consume any Products whose title has not passed to the Buyer and re-sell such Products; (b) suspend any deliveries to be made under any agreement with the Buyer; and/or (c) make claim against the Buyer for the price of the unpaid Products and/ or damages.

15. OTHER TERMS

15.1. In case of conflict, the Agreement shall take precedence over these General Terms of Delivery, and these General Terms of Delivery shall take precedence over any other appendices of the Agreement.

15.2. The Agreement constitutes the entire agreement between the parties with respect to the subject matter and supersedes all other prior agreements and understandings, both written and oral, between the parties with respect to the subject matter.

15.3. Neither Party shall be liable to the other Party for any delay or non-performance of its obligations under the Agreement in the event and to the extent that such delay or nonperformance is due to an Force Majeure Event.

15.4. The Agreement and these General Terms of Delivery shall be construed and enforced in accordance with the laws of Finland, excluding its choice of law provisions and Convention on Contracts for the International Sale of Goods (CISG). Any dispute, controversy or claim arising out of or relating to the Agreement, or the breach, termination or validity thereof, shall be f inally settled in arbitration by one (1) arbitrator in accordance with the Arbitration Rules of the Central Chamber of Commerce of Finland. The arbitration shall be conducted in Helsinki.